Nexgrid’s smart grid offers a complete, customer-centered solution, empowering utility customers to easily access and manage their energy information. Through Alexa, mobile apps, web portals, and text or email notifications, customers gain real-time insights into their energy usage, billing, personalized recommendations, and even electric vehicle charger controls.
Nexgrid’s intelaHome services, powered by our advanced AI Platform, provide added value at no extra cost. Customers can easily access their energy information and manage their services using the following tools:
Utility customers have three ways to access their electric, water and gas data.
The intelaHome mobile app offers a convenient way for customers to access their home or business energy accounts, providing real-time visibility and historical reporting to empower customers.
Key features include:
The intelaHome Customer web portal offers valuable features to help customers save energy, lower bills, and budget better than ever before. Accessible from any web browser, the secure portal is available to all utility customers for free.
Customers can view detailed usage history, update settings and get answers specific to their account.
Historical data including net metering, peak demands, electric vehicle charging usage and comparison data is accessible.
With Nexgrid's Alexa skill, your customers can easily ask Alexa about their energy, water and gas consumption using any device that supports Amazon Alexa. This enables real-time voice-enabled access to valuable data such as energy usage, billing details, and insights on how to optimize energy efficiency, providing a seamless and convenient customer experience.
Additional Nexgrid Alexa voice interactions.
"Alexa, How much energy am I using?"
"Alexa, How much is my electric bill going to be?"
"Alexa, was there a power outage yesterday?"
"Alexa, compare my energy usage."
"Alexa, how much is my water bill?"
Customers can take control with customized text message and/or email alerts, receiving helpful notifications and reminders to stay informed.
